Project At A Glance 

Tenacious Leadership Institute’s executive coaches worked closely with the Vice President of a well-known US national bank to improve the company’s strategic planning, strengthen the leadership and develop a vision for introducing new products.

Through the executive coaching program, the client received valuable guidance needed to initiate leadership development during a yearlong period of high-stakes change within the company.

By taking these actions to uplevel their leadership, the client was able to bolster their own executive relationships, improve the overall organizational dynamics, increase their team’s engagement and resilience, and launch a new product within a six-month cycle.

Situation

The VP was appointed while the bank was undergoing massive change throughout the company. They were tasked with creating a new vision and strategy, as well as developing ideas and recommendations for new products. Among the challenges they were faced with:

• The organization was in its early stages

• Previous leaders had neglected important organizational issues

• The client’s team was previously mismanaged

• There was pressure from the CEO to perform at a high level

• There was a challenging timeline set for the given goals

Solution

Tenacious Leadership Institute collaborated with the client to understand their objectives, needs, challenges and vision. Our executive coaches focused on three key action items for client:

• Working on a strategic plan to realign the team

• Building executive-level relationships

• Managing high-stakes change in a limited time

Since the client had only recently been appointed, we took the time to build out a 90-day plan to fully understand and address the matters at hand surrounding the change. We took the following steps during the program:

• Explore and facilitate new leadership skills and practices

• Strengthen resilience and agility through difficult situations and relationships

• Improve overall organizational dynamics through clear communication

• Develop team-specific programs to cultivate resilience and conflict resolution

• Change brand and product perception through detailed planning and execution

Results

As a result of the Executive Coaching program, the client took their Executive Leadership Team to the next level, improving their communication and the dynamics throughout the organization.

The client also gained newfound leadership abilities that translated into less team conflict and stronger relationships. The impact of this program resulted in:

• Accelerated approval of the strategic plan as a result of strengthened executive-level relationships

• Conceptualization, creation and launch of a new product within a six-month cycle; Estimated 50% decrease in time for concept-to-product development

• Built an innovative approach to upcoming organizational change strategy

• Improved team performance, morale, resilience and results; Estimated 18% increase in employee engagement